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Frequently Asked Questions

 

 

1. What is BEEEEU?
BEEEEU is a handmade jewelry brand that specializes in creating unique and high-quality pieces, including beaded bracelets, dainty chains, earrings, Apple Watch bands, and more. Every item is crafted with care to celebrate individuality and style.

2. Do you accept custom orders?
Yes! We love working on custom pieces to bring your vision to life. Contact us with your ideas, and we’ll create something special just for you.

3. How long does it take to receive my order?
We typically ship orders within 24-48 business hours. Delivery usually takes 2-4 business days, but it may take up to 7 days depending on location and USPS processing times.

4. What materials do you use?
We use high-quality materials, including 18k gold-plated chains, freshwater pearls, rhinestones, and premium beads. Our focus is on durability and style, ensuring each piece stands the test of time.

5. Can I return or exchange items?
Yes, returns are accepted within 60 days of purchase. Items must be in their original condition, and the customer is responsible for return shipping costs. For exchanges or further assistance, please contact us.

6. Do you offer a subscription box?
Yes! We offer the BEEEEU Box, a monthly jewelry subscription with two tiers:

  • Tier 1: Two pairs of earrings for $14.99/month.
  • Tier 2: A custom beaded bracelet, two pairs of earrings, and a chain necklace for $39.99/month. You can cancel anytime!

7. How do I care for my BEEEEU jewelry?
To keep your jewelry looking lush and lavish, avoid exposure to water, perfumes, and harsh chemicals. Store pieces in a dry place and clean gently with a soft cloth. Check out our blog for detailed care tips!

8. What happens if my package is lost or stolen?
Once a package is accepted by USPS, BEEEEU is no longer responsible for lost or stolen items. Be sure to provide accurate shipping information to avoid issues.

9. How can I stay updated on new releases and promotions?
Follow us on social media and subscribe to our newsletter for updates, exclusive discounts, and sneak peeks at upcoming collections!

10. How can I contact you?
For questions, custom orders, or support, you can reach us at [Insert Contact Email] or through our social media pages.

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